<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-2320033514936189409</id><updated>2012-02-16T17:41:26.478-08:00</updated><category term='intercultural'/><category term='glossary'/><category term='communication'/><category term='notes'/><category term='culture'/><category term='class'/><title type='text'>Intercultural Communication Notes</title><subtitle type='html'></subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://classnotes1.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2320033514936189409/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://classnotes1.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>Becca</name><uri>http://www.blogger.com/profile/15961763786027604301</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>2</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-2320033514936189409.post-7281382296928910091</id><published>2009-05-11T10:16:00.000-07:00</published><updated>2009-05-11T10:20:13.656-07:00</updated><title type='text'>Chapter 1 Notes</title><content type='html'>COM 200: CHAPTER 1 NOTES&lt;br /&gt;STUDYING INTERCULTURAL COMMUNICATION&lt;br /&gt;&lt;br /&gt;The Peace Imperative&lt;br /&gt;·         Question: Can individuals of different genders, ages, ethnicities, races, languages, and religions peacefully coexist on the planet?&lt;br /&gt;·         The influence of U.S. technology and media is seen as a positive benefit by some people and as a cause for resistance by others.&lt;br /&gt;·         War and intercultural conflict underscore the need for us to learn more about groups of which we are not members.&lt;br /&gt;&lt;br /&gt;The Economic Imperative&lt;br /&gt;·         Knowing about intercultural communication is strategically important for U.S. businesses in the emerging transnational economy.&lt;br /&gt;·         “If companies are going to sell products and services globally, then they will need a rich mix of employees with varied perspectives and experiences. They will need top executives who understand different countries and cultures.”&lt;br /&gt;&lt;br /&gt;The Workplace&lt;br /&gt;·         Business necessarily must me bore attentive to diversity issues&lt;br /&gt;·         Diversity is a potentially powerful economic tool for business organizations&lt;br /&gt;o   Developing new products for differing cultural contexts&lt;br /&gt;o   Marketing new products in culturally appropriate and effective ways&lt;br /&gt;&lt;br /&gt;The Global Economy&lt;br /&gt;·         Globalization- the process in which businesses all around the world are continually expanding into overseas markets.&lt;br /&gt;·         Some argue that globalization is the cause of growing poverty and inequality around the world.&lt;br /&gt;o   These kinds of inequalities can lead to resentment, despair, and ultimately intercultural conflict.&lt;br /&gt;·         Maquiladoras- foreign-owned plants that use domestic labor.&lt;br /&gt;·         Cross-cultural trainers- people who assist people going abroad by giving them information about strategies for dealing with cultural differences.&lt;br /&gt;·         U.S. companies seem to have little regard for cultural idiosyncrasies, which can cause ill will and mistrust, enhance negative stereotypes, and result in lost business opportunities.&lt;br /&gt;·         In the future, economic exchanges will drive intercultural interactions&lt;br /&gt;&lt;br /&gt;The Technological Imperative&lt;br /&gt;·         Global village- a world in which communication technology, such as TV, radio, news services, brings news and information to the most remote parts of the world.&lt;br /&gt;&lt;br /&gt;Technology and Human Communication&lt;br /&gt;·         Social relationships evolve with each technological advance&lt;br /&gt;o   We can be involved simultaneously in many different relationships, all without face-to-face contact.&lt;br /&gt;·         Move on the internet is actually toward multilingualism, rather than an all-English internet.&lt;br /&gt;·         Through high-tech communication, we come into contact with people who are very different from ourselves, often in ways we don’t understand.&lt;br /&gt;·         Technology has increased the frequency with which many people encounter multilingual situations and so must decide which language will be used.&lt;br /&gt;·         People seek out intercultural communications for many different reasons, including the use of other languages to express their thoughts and feelings.&lt;br /&gt;·         “Digital divide”- exist between the people that have access to technologies and those who do not.&lt;br /&gt;&lt;br /&gt;The Demographic Imperative&lt;br /&gt;·         Demographics- the general characteristics of a given population.&lt;br /&gt;o   They will change dramatically throughout your lifetime&lt;br /&gt;o   Change comes from 2 sources:&lt;br /&gt;§  Changing demographics within the U.S.&lt;br /&gt;§  Changing immigration patterns&lt;br /&gt;&lt;br /&gt;Changing U.S. Demographics&lt;br /&gt;·         Increase in multicultural people- 2 or more races&lt;br /&gt;·         Where you live determines to some extent how much opportunity you have to interact with persons who are different from you ethically or racially.&lt;br /&gt;&lt;br /&gt;Changing Immigration Patterns&lt;br /&gt;·         Immigration&lt;br /&gt;·         America is often described as a nation of immigrants&lt;br /&gt;o   Cannot simply think of it as this if we want to better understand contemporary U.S. society.&lt;br /&gt;·         U.S. is becoming more heterogeneous- diverse&lt;br /&gt;·         The tension between different racial/ethnic groups, as well as fear on the part of politically dominant groups, must be acknowledged&lt;br /&gt;·         Intercultural conflict is not necessarily a consequence of diversity.&lt;br /&gt;·         Diversity can expand our horizons—linguistically, politically, socially—as various lifestyles and ways of thinking come together.&lt;br /&gt;·         Historical Overview&lt;br /&gt;o   Common response is to ignore history&lt;br /&gt;o   Relationships between residents and immigrants or between old-timers and newcomers have often been contentious.&lt;br /&gt;o   Immigrants tried to protect their way of life, language, and culture&lt;br /&gt;o   Immigrants from southern, central, and eastern Europe were expected to assimilate into the so-called mainstream and jump into the “melting pot” and come out “American”&lt;br /&gt;o   Assimilatable- able to become members of White American society, and accept the concept of race assumed new meaning.&lt;br /&gt;§  All of the so-called White races were now considered one&lt;br /&gt;§  Because of this racial hostilities were directed to non-White ethnic groups&lt;br /&gt;·         The Current Situation&lt;br /&gt;o   Tradition of tension and conflict between cultures continues to this day&lt;br /&gt;o   Individuals who feel victimized by any number of situations sometimes perpetrate their own ignorance and stereotypes on the next racially different person they encounter.&lt;br /&gt;o   Enclaves- parts of cities where certain cultural/racial groups reside&lt;br /&gt;o   Economic class- influences a certain class structure&lt;br /&gt;§  Most Americans are reluctant to admit one exists or how difficult it is to move up in it&lt;br /&gt;§  Most people live their lives in the same economic class into which they were born&lt;br /&gt;o   Melting pot metaphor- all immigrants enter and blend into American society&lt;br /&gt;§  Probably was never viable- not all immigrants could be assimilated into the U.S. the same way&lt;br /&gt;·         Demographic diversity in the U.S. has provided us with tremendous linguistic richness and culinary variety, has given us the resources to meet new social challenges, and has created domestic and international business opportunities&lt;br /&gt;&lt;br /&gt;The Self-Awareness Imperative&lt;br /&gt;·         Self-awareness- to gain an awareness of one’s own cultural identity and background.&lt;br /&gt;·         Intercultural learning is not always easy or comfortable&lt;br /&gt;·         What you learn depends on your social and economic position in society.&lt;br /&gt;·         Self-awareness that comes through intercultural learning may involve an increased awareness of being caught up in political, economic, and historical systems, not of our own making.&lt;br /&gt;&lt;br /&gt;The Ethical Imperative&lt;br /&gt;·         Ethics- principles of conduct that help govern the behavior of inidivduals and groups&lt;br /&gt;o   Often arise from communities’ views on what is good or bad behavior&lt;br /&gt;o   Cultural values tell us what is “good” and what “ought” to be.&lt;br /&gt;&lt;br /&gt;Ethical Judgments and Cultural Values&lt;br /&gt;·         Ethical judgments focus more on the degrees of rightness and wrongness in human behavior than do cultural values.&lt;br /&gt;·         Contemporary debates about legalizing same-sex marriage reflect the role of cultural values in laws.&lt;br /&gt;·         Ethical principles are often culture-bound, and intercultural conflicts arise from varying notions of what constitutes ethical behavior.&lt;br /&gt;·         No cultural pattern is inherently right or wrong.&lt;br /&gt;·         Universalist position- we need to identify those rules that apply across cultures&lt;br /&gt;o   Identify acts and conditions that most societies think of as wrong&lt;br /&gt;o   Extreme position- Cultural differences are only superficial, fundamental notions of right and wrong are universal&lt;br /&gt;·         Relativist position- any cultural behavior can be judged only within the cultural context in which it occurs.&lt;br /&gt;o   Only a community can truly judge the ethics of its members.&lt;br /&gt;·         David W. Kale- proposed a universal code of ethics for intercultural communicators.&lt;br /&gt;o   Based on a universal belief in the sanctity of the human spirit and desirability of peace.&lt;br /&gt;·         Don’t assume that your ethical principles are shared by others.&lt;br /&gt;·         Kwame Appiah&lt;br /&gt;o   We all must become cosmopolitans- citizens of the world&lt;br /&gt;o   Take seriously the value of not just human life, but particular human life, never forgetting that each human being has responsibilities to the other.&lt;br /&gt;·         We should be able to judge what is ethical and unethical behavior given variations in cultural priorities. (1st)&lt;br /&gt;·         We should be able to identify guidelines for ethical behavior in intercultural contexts where ethics clash (2nd)&lt;br /&gt;&lt;br /&gt;Becoming an Ethical Student of Culture&lt;br /&gt;·         Self-reflexivity- process by which we “look in the mirror” to see ourselves&lt;br /&gt;·         When you learn about other cultures and cultural practices, you learn much about yourself as well.&lt;br /&gt;·         Self-reflection about your intercultural experiences will go a long way in helping you learn about intercultural communication&lt;br /&gt;·         Most cultural attitudes and ideas are instilled in you and are difficult to unravel and identify&lt;br /&gt;·         Discovering who you are is an ongoing process that can never fully capture the ever-emerging person&lt;br /&gt;o   Your intercultural experiences change who you are and who you think you are.&lt;br /&gt;·         Learning about Others&lt;br /&gt;o   Students of culture should try to speak with and to people instead of about them&lt;br /&gt;o   Rather than merely describe other people from afar, it’s better to try to listen to and engage them in a dialogue about their cultural realities.&lt;br /&gt;·         Listening to the Voices of Others&lt;br /&gt;o   Listening carefully as people relate their experiences and knowledge helps us learn about other cultures&lt;br /&gt;o   Starsota and Chen- mutual listening forms the core of intercultural understanding&lt;br /&gt;o   Ishii- core of intercultural understanding is listening&lt;br /&gt;§  Listen carefully before you speak&lt;br /&gt;§  We can only really understand another person when we have listened to him or her carefully.&lt;br /&gt;·         Developing a Sense of Social Justice&lt;br /&gt;o   Intercultural learning is not just transformative for the individual but should also benefit the larger society and other cultural groups in the increasingly interdependent world&lt;br /&gt;o   The first step in working for social justice is acknowledging that oppression and inequities exist.&lt;br /&gt;&lt;br /&gt;GLOSSARY&lt;br /&gt;&lt;br /&gt;Assimilatable- the degree of participation in a type of cultural adaptation in which an individual gives up his or her own cultural heritage and adopts the mainstream cultural identity&lt;br /&gt;&lt;br /&gt;Class structure- the economic organization of income levels in a society; the structure that defines upper, middle, lower, and other social classes&lt;br /&gt;&lt;br /&gt;Cosmopolitans- people who view themselves as citizens of the world and are responsible to each other&lt;br /&gt;&lt;br /&gt;Cross-cultural trainers- trainers who teach people to become familiar with other cultural norms and to improve their interactions with people of different domestic and international cultures&lt;br /&gt;&lt;br /&gt;Demographics- the characteristics of a population, especially as classified by age, sex, and income&lt;br /&gt;&lt;br /&gt;Diversity- heterogeneity&lt;br /&gt;&lt;br /&gt;Enclaves- regions that are surrounded by another country’s territory; cultural minority groups that live within a larger cultural group’s territory&lt;br /&gt;&lt;br /&gt;Ethics- principles of conduct that help govern behaviors of individuals and groups&lt;br /&gt;&lt;br /&gt;Global village- a term coined by Marshall McLuhan in the 1960’s that refers to a world in which communication technology links people from remote parts of the world&lt;br /&gt;&lt;br /&gt;Globalization- the increasing tendency toward international connection in media, business, and culture&lt;br /&gt;&lt;br /&gt;Heterogeneity- consisting of different or dissimilar elements&lt;br /&gt;&lt;br /&gt;Immigration- movement to a new country, region, or environment to settle more or less permanently&lt;br /&gt;&lt;br /&gt;Maquiladoras- assembly plants or factories (mainly of U.S. companies) established on the U.S.-Mexico border and using mainly Mexican labor.&lt;br /&gt;&lt;br /&gt;Melting pot metaphor- a metaphor that assumes that immigrants and other cultural minorities will be assimilated into the U.S. majority culture, losing their original cultures&lt;br /&gt;&lt;br /&gt;Relativist position- the view that the particular language we speak, especially the structure of the language, shapes our perception of reality and cultural patterns&lt;br /&gt;&lt;br /&gt;Self-awareness- related to intercultural communication competence; the quality of knowing how you are perceived as a communicator, as well as your strengths and weaknesses&lt;br /&gt;&lt;br /&gt;Self-reflexivity- a process of learning to understand ourselves and our own position in society&lt;br /&gt;&lt;br /&gt;Universalist position- an ethical approach that emphasizes the similarity of beliefs across cultures- for example, killing within the group or treason&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2320033514936189409-7281382296928910091?l=classnotes1.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://classnotes1.blogspot.com/feeds/7281382296928910091/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://classnotes1.blogspot.com/2009/05/chapter-1-notes.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2320033514936189409/posts/default/7281382296928910091'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2320033514936189409/posts/default/7281382296928910091'/><link rel='alternate' type='text/html' href='http://classnotes1.blogspot.com/2009/05/chapter-1-notes.html' title='Chapter 1 Notes'/><author><name>Becca</name><uri>http://www.blogger.com/profile/15961763786027604301</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2320033514936189409.post-5097902844513761592</id><published>2009-05-10T19:00:00.000-07:00</published><updated>2009-05-10T19:12:11.798-07:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='notes'/><category scheme='http://www.blogger.com/atom/ns#' term='glossary'/><category scheme='http://www.blogger.com/atom/ns#' term='culture'/><category scheme='http://www.blogger.com/atom/ns#' term='class'/><category scheme='http://www.blogger.com/atom/ns#' term='intercultural'/><category scheme='http://www.blogger.com/atom/ns#' term='communication'/><title type='text'>Glossary for Intercultural Communication</title><content type='html'>&lt;span style="font-family:verdana;"&gt;Accommodating style- emphasizes an indirect approach for dealing with conflict and a more emotionally restrained manner&lt;/span&gt;&lt;br /&gt;&lt;span style="font-family:verdana;"&gt;&lt;br /&gt;Adaptors- gestures related to managing our emotions&lt;br /&gt;&lt;br /&gt;Affirmative action- statutes that attempt to stop discrimination by encouraging the hiring of minorities and women&lt;br /&gt;&lt;br /&gt;Afrocentric- an orientation toward African or African American cultural standards, including beliefs and values, as the criteria for interpreting behaviors and attitudes&lt;br /&gt;&lt;br /&gt;Age identity- the identification with the cultural conventions of how we should act, look and behave according to our age&lt;br /&gt;&lt;br /&gt;AIDS- Acquired immune deficiency syndrome; a disease caused by a virus, HIV, transmitted through sexual or blood contact, which attacks the immune system&lt;br /&gt;&lt;br /&gt;Alternative medicine- a medical approach that goes against the norms of the medical establishment; it can incorporate holistic medicine, spirituality, and/or non-Western wellness philosophies&lt;br /&gt;&lt;br /&gt;Americans with Disabilities Act- a law requiring that places of business make “reasonable” accommodations for employees with physical disabilities.&lt;br /&gt;&lt;br /&gt;Anti-Americanism- negative ideas against the United States, most often the US government&lt;br /&gt;&lt;br /&gt;Argot- nonstandard way of communicating that separates insiders from outsiders of a coculture; language within coculture&lt;br /&gt;&lt;br /&gt;Assimilatable- the degree of participation in a type of cultural adaption in which an individual gives up his or her won cultural heritage and adopts the mainstream cultural identity (cultural adaptation)&lt;br /&gt;&lt;br /&gt;Authenticity- in tourism, the search for “real” cultural experiences very different from the tourists’ everyday life&lt;br /&gt;&lt;br /&gt;Benevolent deception- withholding information from a patient, ostensibly for his or her own good&lt;br /&gt;&lt;br /&gt;Bilingual- able to speak two languages fluently or at least competently&lt;br /&gt;&lt;br /&gt;Bilingualism- the ability to speak two languages&lt;br /&gt;&lt;br /&gt;Boundary maintenance- the regulation of interaction between hosts and tourists&lt;br /&gt;&lt;br /&gt;Class identity- a sense of belonging to a group that shares similar economic, occupational, or social status&lt;br /&gt;&lt;br /&gt;Class structure- the economic organization of income levels in a society; the structure that defines upper, middle, lower and other social classes&lt;br /&gt;&lt;br /&gt;Cocultural group- non-dominant cultural groups that exist in a national culture—for example, African American or Chinese American&lt;br /&gt;&lt;br /&gt;Code switching- changing from one language or communication style to another&lt;br /&gt;&lt;br /&gt;Collectivism- the tendency to focus on the goals, needs, and views of the ingroup rather than the individuals’ own goals, needs, and views&lt;br /&gt;&lt;br /&gt;Colonial education system- schools established by colonial powers in colonized regions; They often forbade the use of native languages and discussion of native cultures&lt;br /&gt;&lt;br /&gt;Colonial histories- the histories that legitimate international invasions and annexations&lt;br /&gt;&lt;br /&gt;Communication- a symbolic process whereby reality is produced, maintained, repaired and transformed&lt;br /&gt;&lt;br /&gt;Communication style- the metamessage that contextualizes how listeners are expected to accept and interpret verbal messages&lt;br /&gt;&lt;br /&gt;Complimentarity- a principle of relational attraction suggesting that sometimes we are attracted to people who are different from us&lt;br /&gt;&lt;br /&gt;Compromise style- a style of interaction for an intercultural couple in which both partners give up some part of their own cultural habits and beliefs to minimize cross-cultural differences (compare with consensus style, obliteration style and submission style)&lt;br /&gt;&lt;br /&gt;Conflict- the interference between two or more interdependent individuals or groups of people who perceive incompatible goals, values or expectations in attaining those ends&lt;br /&gt;&lt;br /&gt;Consensus style- a style of interaction for an intercultural couple in which partners deal with cross-cultural differences by negotiating their relationship (compare with compromise style, obliteration style, and submission style)&lt;br /&gt;&lt;br /&gt;Constructive identity- an identity that is actively negotiated from various cultures in contact and that often creates feelings of new multicultural identity&lt;br /&gt;&lt;br /&gt;Contact cultures- cultural groups in which people tend to stand close together and touch frequently when they interact—for example, cultural groups in South America, the Middle East, and southern Europe (see noncontact cultures)&lt;br /&gt;&lt;br /&gt;Contact hypothesis- intercultural contacts can result in more positive and tolerate attitudes toward other cultural groups, but only under very specific conditions&lt;br /&gt;&lt;br /&gt;Context- the physical or social situation in which communication occurs&lt;br /&gt;&lt;br /&gt;Contractual honesty- telling a patient only what he or she wants to know&lt;br /&gt;&lt;br /&gt;Core symbols- the fundamental beliefs that are shared by the members of a cultural group; Labels, a category of core symbols, are the names or markers used to classify individual, social or cultural groups&lt;br /&gt;&lt;br /&gt;Cosmopolitans- people who view themselves as citizens of the world and are responsible to each other&lt;br /&gt;&lt;br /&gt;Cross-cultural trainers- trainers who teach people to become familiar with other cultural norms and to improve their interactions with people of different domestic and international cultures&lt;br /&gt;&lt;br /&gt;Cultural contact- when two or more cultures come together, sometimes on an individual basis, but often through larger social migrations, wars and other displacements.&lt;br /&gt;&lt;br /&gt;Cultural group histories- the history of each cultural group within a nation that includes, for example, the history of where the group originated, why the people migrated, and how they came to develop and maintain their cultural traits&lt;br /&gt;&lt;br /&gt;Cultural identities- who we are as influenced by the cultures to which we belong&lt;br /&gt;&lt;br /&gt;Cultural imperialism- domination through the spread of cultural products&lt;br /&gt;&lt;br /&gt;Cultural space- the particular configuration of the communication that constructs meanings of various places&lt;br /&gt;&lt;br /&gt;Cultural texts- cultural artifacts (magazines, TV programs, movies, and so on) that convey cultural norms, values and beliefs&lt;br /&gt;&lt;br /&gt;Culture- learned patterns of behavior and attitudes shared by a group of people&lt;br /&gt;&lt;br /&gt;Culture industries- industries that produce and sell popular culture as commodities&lt;br /&gt;&lt;br /&gt;Culture shock- a relatively short-term feeling of disorientation and discomfort due to the lack of familiar cues in the environment&lt;br /&gt;&lt;br /&gt;Deception- the act of making someone believe what is not true&lt;br /&gt;&lt;br /&gt;Demographics- the characteristics of a population, especially as classified by age, sex and income&lt;br /&gt;&lt;br /&gt;Diaspora- a massive migration, often caused by war or famine or persecution, that results in the dispersal of a unified group&lt;br /&gt;&lt;br /&gt;Diasporic histories- the histories of the ways in which international cultural groups were created through transnational migrations, slavery, religious crusades, or other historical forces&lt;br /&gt;&lt;br /&gt;Direct approach- emphasizes that conflict is fundamentally a good thing and should be approached head-on&lt;br /&gt;&lt;br /&gt;Discrimination- behaviors resulting from stereotypes or prejudice that cause some people to be denied equal participation or rights based on cultural group membership (such as race)&lt;br /&gt;&lt;br /&gt;Discussion style- combines the direct and emotionally restrained dimensions and emphasizes a verbally direct approach for dealing with disagreements&lt;br /&gt;&lt;br /&gt;Dynamic style- uses an indirect style of communicating along with a more emotionally intense expressiveness&lt;br /&gt;&lt;br /&gt;Eco-tourism- tourism of sites of environmental or natural interest&lt;br /&gt;&lt;br /&gt;Electronic colonialism- domination or exploitation utilizing technological forms&lt;br /&gt;&lt;br /&gt;Emblems- gestures that have a specific verbal translation&lt;br /&gt;&lt;br /&gt;Embodied ethnocentrism- feeling comfortable and familiar in the spaces, behaviors, and actions of others in our own cultural surroundings&lt;br /&gt;&lt;br /&gt;Emotionally expressive style- conflict style where intense and overt displays of emotion are valued during discussion of disagreements&lt;br /&gt;&lt;br /&gt;Encapsulated identity- an identity that is torn between different cultural identities and that often creates feelings of ambiguity&lt;br /&gt;&lt;br /&gt;Enclaves- regions that are surrounded by another country’s territory; cultural minority groups that live within a larger cultural group’s territory&lt;br /&gt;&lt;br /&gt;Engagement style- emphasizes a verbally direct and confrontational approach to dealing with conflict&lt;br /&gt;&lt;br /&gt;Equal employment opportunity- laws against discrimination in the workplace&lt;br /&gt;&lt;br /&gt;Equivalency- an issue in translation, the condition of being equal in meaning, value, quantity, and so on&lt;br /&gt;&lt;br /&gt;Ethics- principles of conduct that help govern behaviors of individuals and groups&lt;br /&gt;&lt;br /&gt;Ethics committees- groups that provide guidance in making health care decisions; usually composed of health care professionals, administrators, lawyers, social works, members of the religious community, and patient representatives&lt;br /&gt;&lt;br /&gt;Ethnic histories- the histories of ethnic groups&lt;br /&gt;&lt;br /&gt;Ethnic identity- set of ideas about how one’s own ethnic group membership; a sense of belonging to a particular group and knowing something about the shared experience of the group&lt;br /&gt;&lt;br /&gt;Ethnocentrism- an orientation toward one’s own ethnic group; often a tendency to elevate one’s own culture above others&lt;br /&gt;&lt;br /&gt;Eurocentric- the assumption of the centrality or superiority of European culture&lt;br /&gt;Euthanasia- the ending of the life of a terminally ill patient&lt;br /&gt;&lt;br /&gt;Eye contact- a nonverbal code that communicated meanings about respect and status and often regulates turn taking during interactions&lt;br /&gt;&lt;br /&gt;Facial expressions- facial gestures that convey emotions and attitudes&lt;br /&gt;&lt;br /&gt;Family histories- the body of knowledge shared by family members and the customs, rituals, and stories passed from one generation to another within a family&lt;br /&gt;&lt;br /&gt;Folk culture- traditional culture that is not practiced for financial profit&lt;br /&gt;&lt;br /&gt;Friendship- a personal, nonromantic relationship that has culture-specific definitions&lt;br /&gt;&lt;br /&gt;Gay relationships- same-sex romantic relationships&lt;br /&gt;&lt;br /&gt;Gender histories- the histories of how cultural conventions of men and women are created, maintained and/or altered&lt;br /&gt;&lt;br /&gt;Gender identity- the identification with the cultural notions of masculinity and femininity and what it means to me a man or woman&lt;br /&gt;&lt;br /&gt;Gestures- nonverbal communication involving hand and arm movements&lt;br /&gt;&lt;br /&gt;Globalization- the increasing tendency toward international connections in the media, business, and culture&lt;br /&gt;&lt;br /&gt;Global nomads- people who grow up in many different cultural contexts because their parents relocated&lt;br /&gt;&lt;br /&gt;Grand narrative- a unified history and view of humankind&lt;br /&gt;&lt;br /&gt;HBCUs- historically black colleges and universities&lt;br /&gt;&lt;br /&gt;Health care professionals- physicians, nurses and all the other medical staff with whom patients in the health care system come into contact&lt;br /&gt;&lt;br /&gt;Heterogeneity- consisting of different or dissimilar elements&lt;br /&gt;&lt;br /&gt;Hidden histories- the histories that are hidden from or forgotten by the mainstream representation of past events&lt;br /&gt;&lt;br /&gt;High-context communication- a style of communication in which much of the information is contained in the contexts and nonverbal cues rather than expressed explicitly in words&lt;br /&gt;&lt;br /&gt;HIV- human immunodeficiency virus&lt;br /&gt;&lt;br /&gt;Home- the immediate cultural context for our upbringing; where we have lived&lt;br /&gt;&lt;br /&gt;Homo narrans- a term used to describe the story-telling tendencies of human beings&lt;br /&gt;&lt;br /&gt;Host- residents of a tourist region&lt;br /&gt;&lt;br /&gt;Hyphenated Americans- Americans who identify not only with be understood differently depending on the perspectives that people take (for example, social psychological, communication, or critical perspectives)&lt;br /&gt;&lt;br /&gt;Illustrators- gestures that go along with and refer to speech&lt;br /&gt;&lt;br /&gt;Immigration- movement to a new country, region, or environment to settle more or less permanently&lt;br /&gt;&lt;br /&gt;Improvised performance- a way of thinking about intercultural interaction in which two people are making up a performance as they go along&lt;br /&gt;&lt;br /&gt;Incompatibility- a state of incongruity in goals, values, or expectations between two or more individuals&lt;br /&gt;&lt;br /&gt;Indirect approach- emphasizes that conflict should be avoided&lt;br /&gt;&lt;br /&gt;Individualism- the tendency to emphasize individual identities, beliefs, needs, goals and views rather than those of the group&lt;br /&gt;&lt;br /&gt;Intellectual histories- written histories which focus on the development of ideas&lt;br /&gt;&lt;br /&gt;Intercultural communication- the interaction between people from different cultural backgrounds&lt;br /&gt;&lt;br /&gt;Intercultural conflict- the perceived or real incompatibility of goals, values or expectations between two parties from different cultures&lt;br /&gt;&lt;br /&gt;Intercultural dating- the pursuit of a romantic intercultural relationship&lt;br /&gt;&lt;br /&gt;Intercultural relationships- relationships that are formed between individuals from different cultures&lt;br /&gt;&lt;br /&gt;Interdependent- a state of mutual influence; the action or behavior of one individual affecting the other person in the relationship&lt;br /&gt;&lt;br /&gt;Interlanguage- the form of language that emerges when a nonnative speaker overlaps his or her native grammar or structure onto another language&lt;br /&gt;&lt;br /&gt;Intermediary- in a formal setting, a professional third party, such as a lawyer, real estate agent, or counselor, who intervenes when two parties are in conflict; Informal intermediaries may be friends or colleagues who intervene&lt;br /&gt;&lt;br /&gt;International conflict- conflict that occurs on the international level, often between nations&lt;br /&gt;&lt;br /&gt;International students- students attending high school or college in another country&lt;br /&gt;&lt;br /&gt;Interpersonal allies- people, often friends, who work for better interpersonal and intergroup relations&lt;br /&gt;&lt;br /&gt;Interpersonal conflict- conflict that occurs between individuals, rather than groups or nations&lt;br /&gt;&lt;br /&gt;Interpretation- the process of verbally expressing what is said or written in another language&lt;br /&gt;&lt;br /&gt;Intimacy- the extent of emotional closeness&lt;br /&gt;&lt;br /&gt;Labels- terms used to refer to people’s identities&lt;br /&gt;&lt;br /&gt;Language- a means of communication using shared symbols&lt;br /&gt;&lt;br /&gt;Language acquisition- the process of learning language&lt;br /&gt;&lt;br /&gt;Language policies- laws or customs that determine which language will be spoken when and where&lt;br /&gt;&lt;br /&gt;Learning styles- the different ways student learn in different cultures&lt;br /&gt;&lt;br /&gt;Low-context communication- a style of communication in which much of the information in conveyed in words rather than in nonverbal cues and contexts&lt;br /&gt;&lt;br /&gt;Macrocontexts- the political, social, and historical situations, backgrounds, and environments that influence communication&lt;br /&gt;&lt;br /&gt;Majority identity development- the development of a sense of belonging to a dominant group&lt;br /&gt;&lt;br /&gt;Maquiladoras- assembly plants or factories (mainly of US companies) established on the US-Mexico border and using mainly Mexican labor&lt;br /&gt;&lt;br /&gt;Masculinity/femininity value- a cultural variability dimension that concerns the degree of being feminine—valuing fluid gender roles, quality of life, service, relationships, and interdependence—and the degree of being masculine—emphasizing distinctive gender roles, ambition, materialism, and interdependence&lt;br /&gt;&lt;br /&gt;Media imperialism- domination or control through media&lt;br /&gt;&lt;br /&gt;Mediation- the act of resolving conflict by having someone intervene between two parties&lt;br /&gt;&lt;br /&gt;Medical jargon- medical terminology, especially that which is confusing or difficult for the layperson to understand&lt;br /&gt;&lt;br /&gt;Medical terminology- a set of scientific words and phrases used by doctors to precisely describe illness&lt;br /&gt;&lt;br /&gt;Melting pot- a metaphor that assumes that immigrants and cultural minorities will be assimilated into the US majority culture, losing their original cultures&lt;br /&gt;&lt;br /&gt;Migrating- when an individual leaves the primary cultural context in which he or she was raised and moves to a new cultural context for an extended period of time&lt;br /&gt;&lt;br /&gt;Minority identity development- the development of a sense of belonging to a non-dominant group&lt;br /&gt;&lt;br /&gt;Mobility- the state of moving from place to place&lt;br /&gt;&lt;br /&gt;Monochronic- an orientation to time that assumes it is linear and is a commodity that can be lost or gained&lt;br /&gt;&lt;br /&gt;Multicultural identity- a sense of in-betweenness that develops as a result of frequent or multiple cultural border crossings&lt;br /&gt;&lt;br /&gt;Multilingual- the ability to speak more than two languages fluently or at least competently&lt;br /&gt;&lt;br /&gt;Multinational- companies that have operations in two or more nations&lt;br /&gt;&lt;br /&gt;Multiracial and multicultural people- people whose heritage draws from more than one racial or cultural group&lt;br /&gt;&lt;br /&gt;National history- a body of knowledge based on past events that influenced a country’s development&lt;br /&gt;&lt;br /&gt;National identity- national citizenship&lt;br /&gt;&lt;br /&gt;Neighborhood- living area defined by its cultural identity, especially an ethnic or racial one&lt;br /&gt;&lt;br /&gt;Noncontact cultures- cultural groups in which people tend to maintain more space and touch less often than people do in contract cultures. Great Britain and Japan tend to have noncontract cultures&lt;br /&gt;&lt;br /&gt;Nonverbal codes- systems for understanding the meanings of nonverbal behavior, including personal space, eye contact, facial expressions, gestures, time orientation and silence&lt;br /&gt;&lt;br /&gt;Nonverbal communication- communication through means other than language—for example, facial expressions and clothing&lt;br /&gt;&lt;br /&gt;Obliteration style- style of interaction for an intercultural couple in which both partners attempt to erase their individual cultures in dealing with cultural differences (compare with compromise style, consensus style and submission style)&lt;br /&gt;&lt;br /&gt;Pacifism- opposition to the use of force under any circumstances&lt;br /&gt;&lt;br /&gt;Perception- the process by which we select, organize, and interpret external and internal stimuli to create our view of the world&lt;br /&gt;&lt;br /&gt;Personal identity- a person’s notions of self&lt;br /&gt;&lt;br /&gt;Personal space- the immediate area around a person, invasion of which may provoke discomfort or offense&lt;br /&gt;&lt;br /&gt;Phonology- the study of speech sounds&lt;br /&gt;&lt;br /&gt;Physical ability identity- knowledge of self based on characteristics related to the body, either more permanent or temporary—for example, sight, hearing and weight&lt;br /&gt;&lt;br /&gt;Physical attraction- sexual desire based on the appearance of another&lt;br /&gt;&lt;br /&gt;Political conflict- conflict that happens at the societal level over political issues&lt;br /&gt;&lt;br /&gt;Polychronic- an orientation to time that sees it as circular and more holistic&lt;br /&gt;&lt;br /&gt;Popular culture- forms of contemporary culture that are made popular by and for the people through their mass consumption of these products; those systems or artifacts that most people share and that most people know about, including television, music, videos, and popular magazines&lt;br /&gt;&lt;br /&gt;Postcolonialism- an intellectual, political and cultural movement that calls for the independence of once colonized states and also liberation from colonialist ways of thinking&lt;br /&gt;&lt;br /&gt;Power- a state of differential levels of societal and structural privilege&lt;br /&gt;&lt;br /&gt;Power distance- a cultural variability dimension that concerns the extent to which people accept an unequal distribution of power&lt;br /&gt;&lt;br /&gt;Pragmatics- the study of how meaning is constructed in relation to receivers and how language is actually used in particular contexts in language communities&lt;br /&gt;&lt;br /&gt;Prejudice- an attitude (usually negative) toward a cultural group based on little or no evidence&lt;br /&gt;&lt;br /&gt;Prejudicial ideologies- sets of ideas that rely on stereotypes&lt;br /&gt;&lt;br /&gt;Racial and ethnic identity- identifying with a particular racial or ethnic group; although in the past racial groups were classified on the basis of biological characteristics, most scientist now recognize that race is constructed in fluid social and historical contexts&lt;br /&gt;&lt;br /&gt;Racial histories- the histories of nonmainstream racial groups&lt;br /&gt;&lt;br /&gt;Reader profiles- portrayals of readership demographics prepared by magazines&lt;br /&gt;&lt;br /&gt;Regionalism- loyalty to a particular region that holds significant cultural meaning for that person&lt;br /&gt;&lt;br /&gt;Regulators- gestures used to guide the flow of conversation, especially for turn-taking&lt;br /&gt;&lt;br /&gt;Relational messages- messages, both verbal and nonverbal, that express how we feel about others&lt;br /&gt;&lt;br /&gt;Relativist position- the view that particular language we speak, especially the structure of language, shapes our perception of reality and cultural patterns (compared with nominalist position and qualified relativist position)&lt;br /&gt;&lt;br /&gt;Religious conflicts- conflicts that arise from strongly held views and religious beliefs&lt;br /&gt;&lt;br /&gt;Religious freedom- the ability to practice ones’ religion without fear; a concern among health care professionals who worry about engaging in religious issues&lt;br /&gt;&lt;br /&gt;Religious histories- bodies of knowledge containing the items of faith and that faith’s prescriptions for action that have been important for a cultural group&lt;br /&gt;&lt;br /&gt;Religious identity- a sense of belonging to a religious group&lt;br /&gt;&lt;br /&gt;Resistance- avoiding intrusions; may take fairly passive forms or more assertive forms&lt;br /&gt;&lt;br /&gt;Restraint style- conflict style where disagreements are best discussed in an emotionally calm manner&lt;br /&gt;&lt;br /&gt;Retreatism- the avoidance of tourists by hosts&lt;br /&gt;&lt;br /&gt;Revitalization- the economic benefits associated with tourism in certain areas&lt;br /&gt;&lt;br /&gt;Romantic relationships- intimate relationships that comprise love, involvement, sharing openness, connectedness, and so on&lt;br /&gt;&lt;br /&gt;Self-awareness- related to intercultural communication competence; the quality of knowing how you are perceived as a communicator, as well as your strengths and weaknesses&lt;br /&gt;&lt;br /&gt;Self-reflexivity- a process of learning to understand ourselves and our own position in society&lt;br /&gt;&lt;br /&gt;Semantics- the study of words and meanings&lt;br /&gt;&lt;br /&gt;Sexual orientation histories- the historical experiences of gays and lesbians&lt;br /&gt;Silence- the absence of verbal messages&lt;br /&gt;&lt;br /&gt;Similarity principle- a principle of relational attraction suggesting that we tend to be attracted to people whom we perceive to be similar to ourselves&lt;br /&gt;&lt;br /&gt;Social conflict- conflict that arises from unequal or unjust social relationships between groups&lt;br /&gt;&lt;br /&gt;Social histories- written histories that focus on everyday life experiences of various groups in the past&lt;br /&gt;&lt;br /&gt;Social movements- organized activities in which individuals work together to bring about social change&lt;br /&gt;&lt;br /&gt;Social positions- the places from which we speak that are socially constructed and thus embedded with assumptions about gender, race, class, ages, social roles, sexuality, and so on&lt;br /&gt;&lt;br /&gt;Social roles- roles we enact that are learned in culture—for example, mother, big brother, and community leader&lt;br /&gt;&lt;br /&gt;Socially responsible tourism- tourism that emphasizes positive economic, social, cultural, and environmental impacts from the tourism industry&lt;br /&gt;&lt;br /&gt;Socioeconomic class histories- bodies of knowledge relating to a group’s relationship to social class and economic forces&lt;br /&gt;&lt;br /&gt;Source text- the original language text of translation&lt;br /&gt;&lt;br /&gt;Staged authenticity- when local people alter their cultural performances to meet tourist expectations, the resulting representation of the local culture is not authentic&lt;br /&gt;&lt;br /&gt;Status- the relative position an individual holds in a social or organizational setting&lt;br /&gt;&lt;br /&gt;Stereotypes- widely held beliefs about a group of people&lt;br /&gt;&lt;br /&gt;Stereotyping- the use of stereotypes&lt;br /&gt;&lt;br /&gt;Strict paternalism- a physician’s provision of misinformation for the supposed benefit of the patient&lt;br /&gt;&lt;br /&gt;Study-abroad programs- university-sponsored programs that five course credit for study in other countries&lt;br /&gt;&lt;br /&gt;Submission style- a style of interaction for an intercultural couple in which one partner yields to the other partner’s cultural patterns, abandoning or denying his or her own culture (compare with compromise style, consensus style, and obliteration style)&lt;br /&gt;&lt;br /&gt;Syntactics- the study of the structure, or grammar, of a language&lt;br /&gt;&lt;br /&gt;Target text- the new language text into which the original language text is translated&lt;br /&gt;&lt;br /&gt;Teaching styles- the different ways teachers teach in different cultures&lt;br /&gt;&lt;br /&gt;Third culture style- a new communication style that results from two people trying to adapt to each other’s styles&lt;br /&gt;&lt;br /&gt;Tourists- visitors to another country or region&lt;br /&gt;&lt;br /&gt;Translation- the process of producing a written text that refers to something said or written in another language&lt;br /&gt;&lt;br /&gt;Traveling- the changing of cultural spaces through locomotion&lt;br /&gt;&lt;br /&gt;Tuskegee Syphilis Project- a government-sponsored study of syphilis in which treatment of the disease was withheld from African American males for the purpose of establishing an experimental control group&lt;br /&gt;&lt;br /&gt;U-curve theory- a theory of cultural adaptation positing that migrants go through fairly predictable phases (excitement/anticipation, shock/disorientation, and adaptation) in adapting to a new cultural situation&lt;br /&gt;&lt;br /&gt;Uncertainty avoidance- a cultural variability dimension that concerns the extent to which uncertainty, ambiguity and deviant ideas and behaviors are avoided&lt;br /&gt;&lt;br /&gt;Universalist position- an ethical approach that emphasizes the similarity of beliefs across cultures—for example, killing within the group or treason&lt;br /&gt;&lt;br /&gt;Unmitigated honesty- a physician’s communication of the entirety of a medical diagnosis to a patient&lt;br /&gt;&lt;br /&gt;Values- a system for viewing certain ideas as more important than others&lt;br /&gt;&lt;br /&gt;Verlan- a French form of argot in which the syllables in words or the words are often reversed&lt;br /&gt;&lt;br /&gt;Whiteness- the associations having to do with the identities of White people&lt;br /&gt;&lt;br /&gt;Worldview- underlying assumptions about the nature of reality and human behavior&lt;br /&gt; &lt;/span&gt;&lt;br /&gt;&lt;/span&gt;&lt;div 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